Conflict management involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflict is taking place. Furthermore, the aim of conflict management is to enhance learning and group outcomes. It is not concerned with eliminating all conflict or avoiding conflict. Conflict can be valuable to groups and organizations. It has been shown to increase group outcomes when managed properly.
This PPT consists discussion on following broad heads:
• Sources of Conflict
• Desirability of Conflict
• Types of Conflict
• Undesirability of Conflict
• Game Theory
• Toward Conflict Management
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